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New GM for Bovey Castle in Devon

Claire Randall has been appointed General Manager of Bovey Castle, the exclusive five-red-star hotel and country estate located in Dartmoor National Park, Devon. Claire will start her role at the hotel in January 2020.

With over 30 years’ experience in the luxury hotel industry, Randall previously held the long-standing role of Managing Director at five-red-star property Lucknam Park, near Bath, before spending six months as General Manager of The Idle Rocks and St. Mawes Hotel in Cornwall.

Randall's past experience includes management positions at the Hyde Park Hotel in Knightsbridge, Gleneagles in Perthshire, the Mandarin Oriental in Hong Kong and Hambleton Hall in Rutland. Claire also spent six years as a hotel and restaurant inspector for the Michelin Guide.

Mark Chambers, Managing Director od Eden Hotel Collection, which operates Bovey Castle, said, “Claire brings superb experience to the role of General Manager at Bovey Castle. We are delighted to welcome Claire on board to further enhance and shape the hotel’s future development and success.”

Randall said, “I am absolutely thrilled to be joining Bovey Castle in Dartmoor – one of the UK’s most iconic luxury country house hotels – which provides a wide range of experiences to guests coupled with hospitality of the highest quality.”

Since the Eden Hotel Collection acquired Bovey Castle back in 2014, the hotel has won numerous awards, the most notable of which is five red AA stars in 2017 for its exceptional hospitality – the AA’s highest accolade.

Set in 275 acres of countryside on Dartmoor National Park, the flagship Eden Hotel Collection property has 60 bedrooms, 22 lodges, an 18-hole championship golf course, tennis courts, an Elan Spa – complete with Art Deco swimming pool, Jacuzzi, sauna, steam room, treatment rooms and a dedicated Gentlemen’s Quarter – and its own deer park.

On-site experiences include falconry, archery, cider and sloe gin-making and 4×4 off-road driving.

The hotel’s Great Western restaurant – the proud recipient of 3 AA Rosettes for its culinary excellence – is overseen by talented Head Chef Mark Budd, who also manages the hotel’s casual dining option, Smith’s Brasserie.