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Ocado launches first international CFC

Ocado Group plc has announced today that operations are live for Groupe Casino’s Customer Fulfilment Centre (CFC) at Fleury-Mérogis, near Paris. The facility is the first international Ocado CFC to go live for an Ocado Solutions partner.

The CFC has begun operations with a small number of test orders, and it will expand to fulfil more orders and wider public deliveries in selected areas over the coming months. At capacity, the facility will handle a turnover of up to €500m and serve households across the Paris and Hauts de France regions for customers shopping with Casino’s Monoprix brand.

Monoprix has launched a new ecommerce service with the Ocado Smart Platform, Monoprix Plus, which delivered its first order fulfilled through the CFC on Wednesday 18th March.

Luke Jensen, CEO of Ocado Solutions, said, “This is a huge milestone in the Ocado journey. Two years after breaking ground on the site, the CFC is live with Ocado’s unique, proprietary technology powering ecommerce for one of France’s most iconic grocery brands.

“As Casino’s CFC fulfils more customer orders and grows capacity over time, it will be instrumental in bringing Ocado.com’s award winning quality of service and customer experience to Monoprix shoppers across Paris and Hauts de France.

“We recognise that this launch comes at an extraordinary time, as grocery retailers around the world face a huge task in helping communities to confront the challenges of coronavirus (COVID-19). We pay tribute to the amazing response of Casino and all of our partners worldwide in providing vital services for their customers at this time.”