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Caffè Nero launches on Deliveroo with over 400 sites on app


Caffè Nero, the independent premium coffee brand, and Deliveroo have today announced a new delivery partnership. The Deliveroo platform will offer the Caffè Nero menu from over 400 stores across the UK delivered to customers in under 30 minutes.

The partnership plans to roll out at pace, with all 400 stores available on the platform by the end of November. Customers will be able to choose from hot drinks, such as Caffè Nero’s signature classico coffee to hot chocolate and iced drinks.

There will be a full food menu, including the recently launched Festive menu featuring a Turkey Feast Focaccia; a Brie, Bacon & Cranberry panini; and a Vegan Festive Feast panini, as well as sweet treats such as a Chocolate Hazelnut Chouxnut, Luxury Black Forest Cake and this year’s exciting festive drinks: Luxury Black Forest Mocha, Cinnamon Swirl Latte and Salted caramel brownie hot chocolate.

The launch comes as Caffè Nero continues to drive forward its Delivery sales, which grew by over 10% during the first four months of its financial year (June-September 2022).

Carlo Mocci, Chief Business Officer at Deliveroo said: “We are thrilled to have a high-street favourite coffee house join Deliveroo. Whether it’s a morning Macchiato to prepare you for the day, or an afternoon Americano to keep your energy up, our platform makes it easy to get your favourite coffee delivered straight to your door in minutes.

'This new, exciting partnership means we can give millions of Deliveroo customers across the UK more choice – from Caffè Nero’s delicious coffee, to its lunches, vegan treats and signature beverages.”

Will Stratton-Morris, CEO Caffè Nero UK, commented, “I’m delighted Caffè Nero has joined the Deliveroo platform in the UK. We’ve seen consistent and continued growth in our delivery service since it launched which demonstrates the huge demand for Caffè Nero among our customers, whether they are visiting us in store or enjoying our products further afield.

'The popularity and reach of Deliveroo will continue to strengthen the delivery service we offer. It’s a great partnership.”

The partnership is another significant step in Caffè Nero’s ‘New Channels Strategy’, launched during Covid to create revenue outside its stores. These new channels include Delivery and “Coffee at Home” products, which can be found on its own website, Amazon, and through wider retail partnerships with Sainsbury’s and the recently announced Waitrose tie-up.

Restaurant and grocery selection is an important part of Deliveroo’s consumer value proposition. The choice and availability to consumers – on a neighbourhood-by-neighbourhood basis – continues to increase. At the end of the period, Deliveroo worked with over 167,000 restaurant partner sites (Q2 2022: over 160,000) and had over 17,000 grocery sites live (Q2 2022: over 15,000).