Uber Eats changes restaurant sign up policy after BBC set up


Food delivery service, Uber Eats now demands that all new restaurant sign-ups have a valid food hygiene rating after a BBC News team registered a takeaway on its website without having to register a hygiene inspection.

The BBC was able to process orders without identity checks, bank details or food hygiene rating, which was considered shocking by one food safety expert.

Uber Eats said it was “deeply concerned by the breach of food safety policy” and has subsequently changed the sign up process.

Other food delivery firms, Deliveroo and Just Eat have been found to be selling takeaways from 400 restaurants with only one star hygiene ratings, according to The Sun newspaper.

Heather Hancock, chairwoman of the FSA, said that by allowing low-rated outlets on platforms, delivery companies are 'undermining trust in food'.

She added, ''They're not helping drive up standards, they're not doing the consumer a service. Convenience is fantastic but convenience at what cost?'

Hancock stated that delivery companies should not accept restaurants with a hygiene rating below three, which is 'generally satisfactory'.