ISS wins £17m re-tendered FM deal with Scottish Power


ISS UK Ltd has won Scottish Power’s re-tendered Facilities Management contract and extended their 10-year partnership by five years.

Scottish Power is part of the Spanish-owned Iberdrola group, and these services were part of Iberdrola’s pan-European tender which will now be managed by ISS in Spain across several European countries.

The five-year contract worth £17m, will see ISS Facility Services provide both hard and soft Facility Management Services for the leading international energy provider at 75 sites across the UK in addition to 632 sites in Spain and 11 across continental Europe.

In the UK, ISS will continue to supply cleaning, waste management, hygiene services, landscaping, laundry, and pest control and will now take on delivery of engineering, maintenance, and critical engineering (including data centres) in the new contract.

Scottish Power emphasised that the excellent performance of the existing ISS team in the UK, with the soft services contract, opened the door for expansion of the partnership to include hard services in the UK and a wider FM partnership in Spain.

Gemma Rankine, ScottishPower’s General Services Director, said: “We’re pleased to be building on our existing successful partnership with ISS UK Ltd and working with them to ensure we have an efficient and effective integrated facilities management service that supports our values and ambitions as a company.

“ISS will be delivering key services within our buildings that make a real difference for our employees and – in normal times – our visitors too and that will support us in delivering a better future, quicker. We look forward to a continued positive and productive partnership that benefits our people, our places and our planet.”

Paul Muncaster, Industrial & Manufacturing Sector Director at ISS, commented, “We’re delighted that Scottish Power decided to expand ISS’ services to include hard services. The strength of our relationship with the company in the UK was well demonstrated and most certainly a major factor in the success of the bid. “