UKH reacts to updated Government guidance on payment at tables


UKHospitality's CEO has responded to Government guidance on payment at tablesommenting on the Government’s decision to amend its Working Safely guidance to allow hospitality businesses to take payment at tables.

Kate Nicholls said, “We are pleased that the Government listened to our members’ concerns and has acted pragmatically in the light of our lobbying efforts, revising its guidance to allow for payment indoors.

'This change means that the four in 10 hospitality venues that are able to open for outdoor trading from Monday 12 April will now be allowed to take payment indoors.'

Nicholls continued, “While paying for food and drinks at the table is still the recommended method, this amended guidance means that pubs, bars and restaurants that do not have the facilities to process a card payment at the table, such as rural pubs with poor internet access, will now be able to process payments inside.

'This means that customers will not be forced to pay in cash at such venues, and it should be noted that card and contactless payments remain the safest payment methods during the pandemic.”