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John Lewis axes close to 400 jobs amidst catering changes


John Lewis has announced that 387 jobs will be lost across its restaurants and home fittings service.

The proposals come as the company accelerates its strategy to adapt to changing customer needs against a backdrop of structural changes in the retail industry.

On catering, the company stated, 'We propose to extend the catering model which we have been successfully using in a third of our shops for some time, and which has been well received by customers.

'The new catering model uses a centrally created menu with high-quality ingredients and requires less 'on-site' preparation.

'This new model will enable us to change our menu more regularly to keep up with trends, more easily meet the dietary requirements of customers, and give a more consistent offering across all of our shops.

'As part of this proposal, Partners will be able to take on more rewarding roles that allow them to learn skills across the entire breadth of activities in our catering operations.

The proposals come as the John Lewis Partnership accelerates its strategy to adapt to changing customer needs against a backdrop of structural changes in the retail industry. This will mean a period of change, investment and innovation for the business.

Dino Rocos, John Lewis operations director, said the move would adapt the business to the changing needs of customers amid 'a backdrop of structural changes in the retail industry'.

'Our Partners are passionate about offering the very best customer service and these proposals will allow us to modernise our business as it adapts to the changing needs of our customers and the role that shops play in their lives.'