Café Rouge is to become the first major restaurant business to provide disabled people, carers, and all those with access requirements, with Detailed Access Guides of its facilities via AccessAble, the UK’s most popular and trusted provider of access information.
The breakthrough step, which clearly demonstrates the company’s efforts to provide outstanding dining experiences for all, will see extensive research conducted across the business’s estate, analysing the existing facilities.
The Guides, which will be available via both the Café Rouge and AccessAble websites as well as AccessAble’s free iOS and Android Apps, will detail the facilities available across its estate, ranging from car parking spaces and accessible toilets to hearing loops and lighting levels helping the UK’s thirteen million disabled people, and seven million carers, make informed decisions on where best to dine and enjoy their restaurant visits.
Greg Gibbons, Brand Director at Café Rouge: “We recognised that three out of four people with access needs will not visit a new place unless they have the confidence that such Guides can bring. We’re proud to be the first major restaurant business to take the progressive step of increasing awareness of accessibility across our estate and to be supporting issues faced by millions of people across the UK.”
“By working closely with AccessAble to publish the Guides, we can make the vital move to ensuring that the well-loved, traditional Café Rouge offer and the heritage of the brand can be enjoyed by all.”
AccessAble aims to help people with a wide range of accessibility requirements including visual and mobility impairments, autism, mental health issues and long-term health conditions. The guides are also designed to help others with access needs, such as parents with prams or the elderly needing to know more about walking distances or areas to rest.
By speaking to and working with thousands of disabled people and carers throughout the year, AccessAble ensure that the Guides comprehensively cover the needs of those with accessibility requirements. AccessAble already works with high street retailers including Marks & Spencer and Next, the majority of universities, major shopping centres and many other key leisure and tourist destinations.
Barry Stevenson, Chairman of AccessAble, said, “We’re thrilled to be partnering with Café Rouge and encouraged by their understanding of its customer appeal and requirements. For those that wish to dine at Café Rouge ‘access begins online’ will soon become a reality.”
