Co-op has teamed-up with Buymie - the personalised online grocery delivery provider – to offer same-day home grocery deliveries across Bristol.
The move is the first partnership in the UK for Ireland-based Buymie, whose mobile app allows customers to book same-day, tailored grocery deliveries straight to a customer’s front door.
Buymie first came to the market in Dublin, Ireland, where it has become the market-leader in same-day grocery delivery
The same-day delivery service will be available to over 200,000 households across Bristol and its surrounding suburban area, and BuyMie expects to create 200 personal shopping jobs over the next six months.
Users of Buymie’s app can select from around 4,000 Co-op products, and select a convenient delivery slot. There is no limitation on basket size. A personal shopper is then appointed, allowing for seamless communication during the shopping process, and ensuring the best substitutions and highest quality fresh produce are selected.
The service sits alongside Co-op’s own same day online delivery offer and, dedicated online shop: coop.co.uk/shop which offers delivery or collection slots in as little as two hours with products picked by its store teams locally. The Co-op announced earlier this year that it expects its online offer to be available from 650 stores in communities across the UK by the end of 2020.
Jason Perry, Co-op Head of Online Development, said, “Ease, speed and convenience is at the core of our approach. With customer experience and quality front of mind, our decision to partner with Buymie allows us to continue to expand access to our products online, and offer greater flexibility and choice to meet consumer needs in our communities.”
Co-op customers using the Buymie app available from app stores on iOs and Android. In addition to deliveries being made in as little as one hour, 60 minute slots can be selected up to seven days in advance. Customers are also able to note specific preferences on their orders, and can arrange a personalised call if items are out of stock.
Devan Hughes of Buymie added, “We’re absolutely thrilled to be announcing our flagship UK retail partnership with the Co-op. We know that customers value convenient, speedy, and cost-effective home delivery services and Buymie provides all of this and more.
'We also offer a fully personalised shopping experience so customers never get ‘door shock’ with incorrect substitutions and poor quality items. Their personal shopper will call them with any changes and customers will also have access to the full product assortment, with no limits on basket size.
'We have accelerated our UK expansion plans to support our retail partners in offering same-day delivery capacity, with Bristol being our first city to launch. We are investing heavily in Bristol as a community, and will be creating over 200 personal shopper jobs in our first 6 months.”
Customers in Bristol can download the Buymie app for either iOS or Android devices for free. The delivery fee is £6.99 for same- day delivery and the order is subject to a £1 processing and platform fee to cover the personal shopping service.
The service sits alongside Co-op’s own same day online delivery offer and, dedicated online shop: coop.co.uk/shop which offers delivery or collection slots in as little as two hours with products picked by its store teams locally. The Co-op announced earlier this year that it expects its online offer to be available from 650 stores in communities across the UK by the end of 2020.
