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Cinnamon Care Collection & QCS join forces to create new food safety toolkit


A luxury UK care home group and a leading compliance provider have come together to create a food safety manual for care home caterers.

Cinnamon Care Collection, which operates an exclusive group of care homes and retirement developments across the UK and Quality Compliance Systems (QCS), a leading provider of content, guidance and standards for the social care sector, spent a year working on the new manual, which is available to all QCS customers at a discounted rate.

The driving force for the partnership was to create a practical, user-friendly toolkit which also provides care home catering staff with a set of easy-to-use compliance tools to record, log and evidence industry guidance and best practice, meeting the highest standards of food safety and hygiene.

The food safety manual contains 86 documents divided into six distinct categories which will be regularly updated by QCS. The manual breaks down each of the processes and provides logical guidance to catering teams, helping to ensure residents receive food prepared to exacting standards for care home residents.

Rob Burcher, Cinnamon Care Collection’s Regional Support Service Manager, said, “We’re very proud to be rolling-out the food safety manual in partnership with QCS. While it meets FSA regulations and CQC requirements, what really makes it stand out from other manuals is that it is a real-world document, written in accessible language, which every member of the catering team in a care home can relate to.

'Another unique aspect of the toolkit is that it not only provides caterers with up-to-date guidance, but the templates, the posters and the questionnaires bring compliance and best practice to the forefront of food preparation and kitchen safety.”

Leah Cooke, QCS’s Customer and Policy Lead, added, “We are delighted to have worked with Rob and his team on this project. We think that the manual content, which was provided by the Cinnamon Care Collection team, gives care home caterers all the tools they need to excel in kitchen safety and food hygiene.

'We look forward to making the toolkit universally available so that every care provider in the UK can benefit from it.”