Twenty-three hotels operated by Interstate Hotels & Resorts, 16 of which are UK sites, have been awarded coveted Traveler’s Choice status by Tripadvisor.
The achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned great reviews on Tripadvisor over the last 12 months.
Nicholas Northam, Executive Vice President – International at Interstate Hotels & Resorts, said, “It’s great to have so many of our properties recognised and rated so highly by customers across the globe, particularly following such an incredibly tough time for our industry.
“The awards are testimony to our people who work incredibly hard to deliver a first-class experience for our guests and who have managed to carry on delivering to such a high standard despite the global challenges of the pandemic.”
The UK hotels winners included:
Holiday Inn Express Folkstone Channel Tunnel
Crowne Plaza Newcastle - Stephenson Quarter
Holiday Inn Express Stockport;
Hotel Indigo Manchester - Victoria Station
Holiday Inn London - Heathrow Bath Road
Hotel Indigo Newcastle
Holiday Inn Stevenage
Staybridge Suites London - Heathrow Bath Road
Holiday Inn Express Derry – Londonderry
Staybridge Suites Birmingham
Hotel Indigo Durham (pictured)
Holiday Inn Express London -ExCel
Holiday Inn Bournemouth; Holiday Inn Southend
Murrayshall Country House & Golf Club
ibis Coventry Centre
Mercure Gloucester Bowden Hall Hotel
Kanika Soni, chief commercial officer at Tripadvisor, said, “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety.
“The Travelers’ Choice Awards highlight the places that are consistently excellent - delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
