Mario Flanagan has taken on the role of general manager at the Great Scotland Yard hotel in the heart of London's Westminster.
He assumes the position previously held by the departing general manager, Sholto Smith, who had been with the establishment since its opening in 2019.
Flanagan embarked on his hospitality career, commencing in the concierge to rooms division at the Table Bay hotel in South Africa. In 2007, he became part of the Hyatt Regency in Johannesburg, initially serving as the director of rooms and securing a promotion to executive assistant manager within a year.
After his tenure in South Africa, he transitioned to the United Kingdom, assuming the position of hotel manager at the Hyatt Regency London – The Churchill.
In 2013, he advanced to the role of general manager at the Hyatt Regency Birmingham, overseeing a significant £6 million refurbishment of the hotel in 2014.
Upon his return to London in 2019, he was appointed as the general manager of Andaz London Liverpool Street. Notably, the hotel has recently welcomed Miriam Varoli as its new general manager.
Flanagan said: 'I am absolutely delighted to be joining the Great Scotland Yard Hotel and continue my professional journey within the Hyatt Group. With their reputation for unforgettable guest experiences and 5-star premium F&B offerings within an iconic building that's rich in history, I look forward to leading a wonderful team in a fresh direction, whilst upholding the hotel's five-star reputation.'
Situated within an 1820s Grade II listed building, the Great Scotland Yard hotel features 151 rooms and is part of the Unbound Collection by Hyatt.