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RBH kicks off fourth pioneering talent development programme

The UK’s leading independent hotel management company, RBH has kicked off the fourth year of its Pyramid Programme, designed to fast-track promising members of hospitality management into Deputy General Manager roles.

The programme is open to ambitious Heads of Department working within the RBH portfolio of more than 40 properties across the UK. Each candidate is personally mentored whilst participating in a series of hotel business masterclasses.

Over the past three years, 21 participants in the programme have boosted their careers and progressed into more senior roles. This year’s assessments for prospective candidates took place in early January, with the programme officially launching at Courtyard by Marriott Luton Airport on Monday 11 March.

The first masterclass will focus on leadership, allowing participants to complete in-depth analysis of their own leadership skills and identifying areas of development required to become great leaders. Further sessions will cover quality control, managing risk, people management, profit generation and operational excellence as contributory factors of a profitable business.

Niki Fincham, Group Learning and Development Manager at RBH, said, “Investing in training and development is a key focus for RBH as we aim to attract and retain the best talent in the UK hotel industry.

“We’re delighted to kick off the fourth year of our successful Pyramid Programme, where we can nurture and develop talented individuals across the portfolio.

Katie Herbert, Deputy General Manager at Holiday Inn Express Epsom – which is managed by RBH – completed the Pyramid Programme in 2018.

She said, “Taking part in the Pyramid Programme was a fantastic opportunity and I would highly recommend it to my colleagues and friends in the industry. It has provided me with the wealth of knowledge and skills I needed to transform my career at RBH as well as boosting my confidence and self-esteem.”


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