Carluccio’s appoints Commercial Director ahead of £10m investment programme

Carluccio’s, the Italian all-day restaurant group led by CEO Mark Jones, has appointed Graham Ford as Commercial Director, commencing 5 November.

The appointment comes as Carluccio’s gears up to implement its £10m investment programme which will see the estate fully refurbished, new product development and an enhanced guest experience.

Ford brings a wealth of hospitality experience to Carluccio’s, joining from Bill’s where he was Chief Operating Officer. During his two-and-a-half years with the high street chain, he led the successful format transformation project that is currently being rolled out across the estate.

Prior to that, Ford was Managing Director of Jackson and Rye which was successfully sold to Côte in 2017. He has also held senior roles at Tragus (now the Casual Dining Group).

CEO Mark Jones said, “I’m delighted to secure someone of Graham’s experience for our business at this vital time. His strong industry knowledge and insight will be hugely valuable as we embark on a programme that will revitalise the brand and provide a solid platform for the future.”

Ford added, “I am incredibly excited to be joining Carluccio’s at this time of reinvestment and new thinking. I am looking forward to working with Mark and the senior management team to reaffirm Carluccio’s credentials as one of the country’s leading Italian casual dining brands.”