Bartlett Mitchell launches digital training platform

Bartlett Mitchell, one of the UK’s leading independent caterers, is digitalising its entire training programme in order to support its planned future growth.

Pear Training, it’s new state of the art Learning Management System (LMS), has been developed to inspire and efficiently deliver nationally recognised qualifications and mandatory training to Bartlett Mitchell’s teams.

The platform will enable teams to take part in a broad range of training programmes online, whilst also being able to book and review their own development and appraisal schemes.

Complimenting and supplementing dedicated face-to-face training sessions, it has been designed to facilitate greater efficiency and additional learning.

Delivery of engaging content and assessment on-line can often be more efficient than always relying on classroom sessions because the new LMS can be accessed by team members across the country, on a range of devices.

By improving the process, more time will be created to allow for more interactive and fun in-person training sessions.

It also allows for the learning process to be driven by the team member rather than the company as individuals can look up courses, see their own progress, and initiate their own appraisals and updates. They will also be able to look at self-development courses which sit outside of their core roles.

Whilst face-to-face training will still be used where relevant, the addition of the online platform (traditional PC interface and mobile app) will ensure training can be at the convenience and motivation of the user.

Unlimited online storage space is available for hosting Bartlett Mitchell’s training materials, which can include video content, interactive sessions and external links.

Pear Training provides the company with a further channel of communication to its team as it includes a built-in messenger function, and enables Bartlett Mitchell to move to a paperless system of training record keeping. This means team members can take responsibility for their training and improve engagement and efficiency through ownership.

Training is tailored to each person based on their job role. Now the team members, along with site and operations managers, will be able to quickly identify what is available, when courses are nearing expiry and when they are due for renewal.

The paperless system also aligns with the company’s commitment to both sustainability and the development of its teams.

Last year, Bartlett Mitchell introduced internal comms app Yapster, which increased employee engagement by 30%. Pear Training is also able to integrate with both Yapster and BM’s recruitment tech tool, Harri. This further streamlines access for end users, making sure the team has access to the latest technology to enhance the company’s operations.



Murray Soper, Talent and Team manager, at Bartlett Mitchell, said: “Top of the range functionality and strong “future proof” credentials were the main drivers when it came to upgrading our LMS. Pear Training really hits the mark in both areas.”