Brakes rolls out new consumer delivery service

Members of the public can now take advantage of two new services from wholesaler Brakes. The home delivery and call & collect services, called Food Shop, have been introduced as Brakes steps up its response to supporting the Government’s efforts to maintain food supplies to the population.

The services offer over 6,000 products including bread, dairy, desserts, drinks, snacks, store cupboard items, fish & seafood, meat & poultry, frozen vegetables, ready meals and more, meaning that consumers can benefit from the same professional products that chefs use, including home essentials and well-known brands.

Adam Collett, UK Marketing Director, said, 'By launching our home delivery and call & collect services we are able to take some of the pressure off local supermarkets and, by offering consumers the option to buy in bulk, reduce the number of shopping trips that they need to make, which supports government advice on minimising social contact.'

To arrange a home delivery consumers simply need to visit, check their post code is within the delivery area and then place an order and choose an available delivery day online. A member of Brakes telesales team will then call to take payment by card.

There is a minimum order value of £75 and a maximum of £1k with consumers limited to no more than 10 packs of any one product.

Call & collect customers should visit, make a note of the products they want, and then call to order and pay anytime between 9.00am and 4.00pm, Monday-Saturday, 10.00am and 4pm on Sunday. Once the order has been placed, the customer is given a unique order number and can collect their order next working day (Monday-Friday).

In line with current government guidance Brakes primary objective is to protect members of the public, colleagues and suppliers, so social distancing measures are in place upon collection and delivery.

Brakes sites in Bristol, Reading, Harlow, Wembley, Aylesford and Hemsworth offer both home delivery AND call & collect, whilst call & collect only is available at Newhouse, Tamworth, Warrington and Thorpe.