New Group Spa Manager for Crerar Hotels to drive spa offering

Crerar Hotels has welcomed a new member to its leadership team in time for a duo of new spas launching.

Kirsty MacCormick, who has over 30 years’ experience in the spa industry, will be supporting the spa operations in the role of Group Spa Manager at the leading Scottish hotel group.

Kirsty joins the team following past roles at some of the world’s most well-known hotel brands, including Mandarin Oriental and Amari Hotels and Resorts. She has also overseen an impressive number of projects within the UK, including the Kohler Waters Spa expansion at St. Andrews as Director of the Spa as well as running her own spa consultancy business.

The new appointment cements Crerar Hotels’ commitment to driving the spa area of the business, following significant investment in two of its hotels’ offerings this year. The newly refurbished and rebranded Shore Spa at Loch Fyne Hotel & Spa and Coast Spa Golf View Hotel & Spa closely are set to launch imminently.

Crerar Hotels’ continued investment in its properties – including spa – has played a key role in the group’s aim to bolster its teams and recruit more employees to provide guests with exceptional service while enjoying a spot of relaxation and a luxurious spa experience.

The hotel group’s first-class customer service and authentic Scottish hospitality, as well as its commitment to recruitment and progression, cemented Kirsty’s decision to join the team.

Kirsty said, “I’m delighted to be taking up this role at Crerar Hotels, joining a brilliant and dynamic team.

“With the launches of the newly refurbished spas imminent, it’s an exciting time to become a member of the Crerar Hotels family. I want to use my experience within the industry to cement our place as home to some of the best spas in Scotland.

“The way in which Crerar Hotels is committed to caring for its staff and guests is truly refreshing to see in the hospitality industry, and I’m very much looking forward to leading the spa teams across the portfolio.”

Chris Wayne-Wills, Chief Executive of Crerar Hotels, said, “I’m thrilled Kirsty is joining the team, especially at what can only be described as a pivotal moment for our spa offering.

'Her experience in the spa industry is second to none, and I’m confident it will help us drive forward this area of the business in line with our ambitious aim of ensuring our hotels and inns become some of Scotland’s most well-known spa destinations.

“Our teams will be in great hands with Kirsty, and we hope they will go from strength to strength, expanding through our ongoing recruitment push.”

Crerar Hotels has a collection of four- and five-star hotels and inns located in stunning destinations across Scotland such as Mull, Glencoe and Loch Fyne.